Google may not be the best company around when it comes to selling hardware (how many of you are still trying to buy a Nexus 6 through the Play Store?), but it does a pretty solid job when it comes to customer support. Google’s rarely a company to be satisfied resting on its laurels, and today releases a new app designed to make accessing support easier than ever, while also offering some tips and tricks for getting the most out of your Android hardware.
The app’s called Device Assist, and it’s compatible with Nexus, Google Play edition, and Android One smartphones and tablets (though no integrated customer support for Android One models – that’s Nexus and GPe-only). They’re also going to have to be running Android 5.0 Lollipop, making this one of the few apps so far that outright require the platform.
A lot of what Device Assist has to offer might seem like common sense (or at least old news) to the serious Android user, but there looks to be a good amount of worthwhile advice for getting the most out of your phone or tablet packed within, especially if you’re not yet familiar with all the new controls and feedback Lollipop makes available. The app can also try to scan device settings looking for potential problem areas.
So far we haven’t spotted any show-stopping features that feel like they’re worth writing home about, but the app still looks to be a solid addition to the software available for pure-Google Android models.
The app’s called Device Assist, and it’s compatible with Nexus, Google Play edition, and Android One smartphones and tablets (though no integrated customer support for Android One models – that’s Nexus and GPe-only). They’re also going to have to be running Android 5.0 Lollipop, making this one of the few apps so far that outright require the platform.
A lot of what Device Assist has to offer might seem like common sense (or at least old news) to the serious Android user, but there looks to be a good amount of worthwhile advice for getting the most out of your phone or tablet packed within, especially if you’re not yet familiar with all the new controls and feedback Lollipop makes available. The app can also try to scan device settings looking for potential problem areas.
So far we haven’t spotted any show-stopping features that feel like they’re worth writing home about, but the app still looks to be a solid addition to the software available for pure-Google Android models.
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